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Returns portal
Do you want to return products from your NUI order?
No problem! Just click through our returns portal. You will find out more details in the course of the process.
Attention: Products whose seal has been broken or which have already been tested are excluded from withdrawal! All products undergo quality control, a refund is not possible. If you have any questions, please contact support at [email protected].
Please refer to our return policy:
You can return products purchased from us exclusively within 14 days, provided that these are
- are still new and unused
- attached seals have not been cut
In the event of an intolerance or other questions about the return shipment, please contact our customer service at [email protected].
Attention: Products whose seal has been broken or which have already been tested are excluded from withdrawal! All products undergo quality control, a refund is not possible. If you have any questions, please contact support at [email protected].
